PRIVACY POLICY

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DWBroodle LLC

Effective Date: 12/20/2025

DWBroodle LLC (“we,” “us,” or “our”) operates dwbroodle.com (the “Site”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit, interact with, or make a purchase or pre-order from our Site.

We collect personal information you voluntarily provide when you:

• Place an order or pre-order
   
• Sign up for email or SMS updates
   
• Contact us
   
• Browse or interact with our website
   

• Full name
   
• Email address
   
• Phone number
   
• Shipping and billing address
   
• Payment information (processed securely by third-party providers)
   
• IP address and device information
   
• Order history and communication preferences
   

We use your information to:

• Process and fulfill orders and pre-orders
   
• Communicate order updates, shipping information, and customer support messages
   
• Send email and SMS marketing messages (with your consent)
   
• Deliver abandoned cart reminders and transactional messages
   
• Improve our website, services, and customer experience
   
• Prevent fraud and unauthorized activity
   
• Comply with legal obligations
   

By providing your phone number or email address, you consent to receive communications from DWBroodle LLC.

• Message frequency may vary
   
• Message & data rates may apply
   
• Reply STOP to unsubscribe at any time
   
• Consent is not a condition of purchase
   

We use third-party services to manage email and SMS communications.

We may send SMS messages based on customer actions, including but not limited to:

• Order and purchase activity
   
• Shopping cart activity, including abandoned checkout
   
• Browsing behavior on our Site
   
• Promotional campaigns, product launches, or updates
   

Automated messages are sent only to users who have provided consent.

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., Stripe, PayPal)
   
• Email & SMS service providers (e.g., Klaviyo)
   
• Shipping and fulfillment providers
   
• Website analytics and performance tools
   

These providers may receive limited personal information for purposes including:

• Email and SMS delivery
   
• Marketing automation and targeted messaging
   
• Abandoned cart communications
   
• Customer behavior analysis
   
• Website performance tracking
   

All third parties are contractually required to safeguard your information and use it solely to provide services on our behalf.

We use cookies and similar technologies to:

• Analyze site traffic
   
• Improve website performance
   
• Understand user behavior and engagement
   

You may disable cookies through your browser settings; however, some features of the Site may not function properly.

We may collect and use approximate location information, such as city or region, derived from IP addresses, device data, or shipping information for purposes including:

• Fraud prevention
   
• Order fulfillment
   
• Analytics and website optimization
   
• Legal and regulatory compliance
   

We do not collect or store precise GPS location data.

We retain personal information only as long as necessary to:

• Fulfill orders and pre-orders
   
• Provide customer support
   
• Maintain business records
   
• Comply with legal and accounting requirements
   

Depending on your location, you may have the right to:

• Access your personal information
   
• Request correction or deletion
   
• Opt out of marketing communications
   
• Request information about how your data is used
   

To exercise these rights, contact us using the information below.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or your personal data, contact us at:

DWBroodle LLC

📍 920 N. Water Street

Bay City, MI

📧 drops@dwbroodle.com

🌐 https://www.dwbroodle.com